Open a ticket in #support-tickets and a staff member will help you there. Account issues are only handled in that channel, never in DMs.
Deposit or withdrawal missing
Balance or payout looks wrong
Sign-in or account linking
Bug in a game
Report a player
Popular questions
Enter your Minecraft username and send the exact /pay command the site shows you. Our companion mod confirms it in-game, so there is no password to remember.
Click any name in chat to open that player's profile, then choose Tip user. Public names are masked in chat and on the feed, but the tip always lands on the right player.
Pick your cases, then create or join a battle. Every seat pays the same entry and the biggest total drop takes the pot. The room waits for the host to press Start before anything spins.
Questions & answers
Each code has a limited number of uses: one claim per player and one per IP address. If a code says it is used up, it has reached its total.
Claim your referral code, share it, and you earn a commission when someone you referred deposits. Your code and earnings live on the Codes page.
Every round is committed to a server seed before it runs. Open Fairness on a game to see the server seed hash and the client seed used for the result.
Open a ticket in #support-tickets with your Minecraft name, the amount, and a screenshot of the payment. Staff can trace it from there.
Balances refresh when a round finishes, so the result cannot appear before the animation ends. If it still looks wrong after the spin, open a ticket and we will check the ledger.
No. One account per person. Promo codes and referrals are limited per player and per IP, and duplicate accounts are removed.
Open a ticket in #support-tickets and describe what happened. Include the game, the time, and what you expected to see.
No answer for that yet. Ask in #support-tickets and a staff member will reply.
Open a ticket
1
Join the Discord with the button below.
2
Go to #support-tickets and open a new ticket.
3
Post your Minecraft name, what happened, and a screenshot if you have one.